Help and Frequently asked Questions
Here you can find the answers to some of our more frequently asked questions. We also update our Twitter page when there are problems that are affecting many of our users.
If you can't find the answer you are looking for, please send us a message.
Q) How do you add a blank tile?
A) A blank tile can be added to the rack as a space, using the space bar. You can also indicate that a tile on the board was a blank by pressing the space bar when the tile is selected. This can be important as a blank tile on the board will affect the scoring.
Q) How can I customize the board, rack length and tile scores to match those of Wordscraper, Lexulous or other games?
A) You can set your own bonus squares by pressing the number keys with a board square selected. For example, pressing 2 will cycle between a double letter and double word score. To clear a bonus, press 1.
Press the "Game Design" button to customize the tile scores and distributions and change the number of tiles on the rack.
If you are playing Lexulous in Facebook or by email, or Wordscraper in Facebook using Mozilla Firefox, you can import your game, complete with the game design, using our Firefox extension.
Q) How do you calculate the strategic value of a move?
A) We use various methods to evaluate each move, giving a higher value to moves that are most likely to lead to a win. For more information please read our page about strategy.
Q) Why isn't the strategy evaluator always available?
A) Our strategy evaluator knows how to play a good game of Scrabble given the conventional rules and a selection of popular dictionaries, but when you start changing the rules, that strategy is no longer optimal, and so we don’t present it.
Q) When clicking "Get Solutions" or "Save Game As" I get an error saying the server could not be contacted.
A) This is usually caused by an unsupported browser. We recommend Firefox or Internet Explorer. Of course it may be that the server is temporarily down, in which case we'll be on it pretty sharpish. If the problem is persistent, please drop us a message and we'll try to help sort it out.
Q) Who is behind Scrabulizer?
A) It was created in 2005 by Dave Wood, a Scrabble enthusiast and software engineer. Popularity for the site grew, and it was relaunched in 2007 to add the features that everyone had been asking for. We continue on that basis, trying to provide a quality service for our users, and of course make them really good at Scrabble :)
Credit also goes to Robin Corps for some of the new site design and to Philip Ross for on-going features and support.
Q) Are you not spoiling the game?
A) Nobody has ever actually asked us this question but the answer is we certainly hope not. Although clearly an easy route for cheating, the site is also a tool for learning, practicing and enjoying Scrabble. Our puzzles offer a unique twist and we hope to encourage people to play the game more.
Q) I have another question for you. Can I contact you?
A) Please feel free to drop us a message. We love hearing from you.