Help
For help choosing a game design or dictionary, please see our Designs and Dictionaries pages.
With most game design and dictionary combinations, the results can be sorted by score or by their stategic value. Please see our Playing Strategically page for more information.
If you are playing Lexulous, Words With Friends or Wordscraper on Facebook or email games on Lexulous.com and you use Mozilla Firefox or Google Chrome, you can import your games into Scrabulizer using our Scrabulizer Importer browser extension.
If you are looking for help playing our Puzzles, please see our puzzle Rules, Tips and Examples page.
For help using the Scrabulizer iPhone app, please refer to our iPhone App Help page.
Frequently asked Questions
Here you can find the answers to some of our more frequently asked questions. We also update our Twitter page when there are problems that are affecting many of our users.
If you can't find the answer you are looking for, please send us a message.
Q) Why can't I enter board and rack tiles using the Chrome browser on my Android phone or tablet?
Chrome is the standard web browser on many recently released Android phones and tablets. It can also be installed as an app from the Google Play store.
Unfortunately, Chrome doesn't send accurate notifications to web sites when keys are tapped on the keyboard. This means that Scrabulizer doesn't know what keys you've pressed and cannot show the correct tiles.
Hopefully, this issue with Chrome will be fixed in a future update. In the mean time, you can use Scrabulizer with other web browsers. We'd recommend trying either Opera Mobile, Maxathon, or Dolphin. These can all be installed for free from the Google Play store:
Q) Why can't I enter board and rack tiles using the default browser on my Kindle Fire tablet.
A recent update to the Kindle Fire made some changes to the keyboard. These changes have meant that the browser will no longer send notifications to web sites when keys are tapped on the keyboard. This means that Scrabulizer doesn't know when you've tapped a key and cannot show the correct tiles.
Hopefully, this issue with the Kindle Fire will be fixed in a future update. In the mean time, you can use Scrabulizer with other web browsers. We'd recommend trying Opera Mobile.
Unfortunately, it isn't possible to install third-party browsers through the Amazon App Store. However, it is possible to sideload browsers onto the Kindle Fire. This article gives instructions for sideloading apps. The APK for Opera Mobile can be downloaded from Opera's web site.
Q) When I try and type letters onto the board, they don't appear. Instead the game design switches to Custom and the bonuses occasionally change. What is causing this problem?
This problem is usually caused by a program called GuardedID that was recently distributed as part of Comcast's Constant Guard package.
In order to use Scrabulizer, you will need to disable or remove GuardedID. It may be possible to disable it by following the instructions on GuardedID's website. Comcast have also published instructions for uninstalling GuardedID.
Please note that it is not just Scrabulizer that is broken by GuardedID. There are many reports on the Comcast Security Forum of GuardedID breaking other sites and applications (including many games).
Q) Where have the Clear Rack/Board/Move buttons and "Tiles left in bag" link gone?
A) They haven't been removed, they have just been moved and integrated into the other elements of the page.
Clear Move
The solutions list now acts like a toggle switch.
You can click on a move to show it (it will appear light green) and click it again to remove it.
Clear Rack
The clear rack button appears to the right-hand side of the rack, but only if there are tiles to clear.
Clear Board
The clear board button is now next to the top right-hand corner of the board.
Tiles Left in Bag
The "tiles left in bag" feature now has its own tab named "Tile Bag",
above where the solutions are shown.
Q) How do you add a blank tile?
A) A blank tile can be added to the rack as a space, using the space bar. You can also indicate that a tile on the board was a blank by pressing the space bar when the tile is selected. This can be important as a blank tile on the board will affect the scoring.
Q) How can I customize the board, rack length and tile scores to match those of Wordscraper, Lexulous or other games?
A) You can set your own bonus squares by pressing the number keys with a board square selected. For example, pressing 2 will cycle between a double letter and double word score. To clear a bonus, press 1.
Press the "Game Design" button to customize the tile scores and distributions and change the number of tiles on the rack.
If you are playing Lexulous in Facebook or by email, or Wordscraper in Facebook using Mozilla Firefox or Google Chrome, you can import your game, complete with the game design, using our browser extension.
Q) How do you calculate the strategic value of a move?
A) We use various methods to evaluate each move, giving a higher value to moves that are most likely to lead to a win. For more information please read our page about strategy.
Q) Why isn't the strategy evaluator always available?
A) Our strategy evaluator knows how to play a good game of Scrabble given the conventional rules and a selection of popular dictionaries, but when you start changing the rules, that strategy is no longer optimal, and so we don’t present it.
Q) When clicking "Get Solutions" or "Save Game As" I get an error saying the server could not be contacted.
A) This is usually caused by an unsupported browser. We recommend Firefox or Google Chrome. Of course it may be that the server is temporarily down, in which case we'll be on it pretty sharpish. If the problem is persistent, please drop us a message and we'll try to help sort it out.
Q) Who is behind Scrabulizer?
A) It was created in 2005 by Dave Wood, a Scrabble enthusiast and software engineer. Popularity for the site grew, and it was relaunched in 2007 to add the features that everyone had been asking for. We continue on that basis, trying to provide a quality service for our users, and of course make them really good at Scrabble :)
Credit also goes to Robin Corps for some of the new site design and to Philip Ross for on-going features and support.
Q) Are you not spoiling the game?
A) Nobody has ever actually asked us this question but the answer is we certainly hope not. Although clearly an easy route for cheating, the site is also a tool for learning, practicing and enjoying Scrabble. Our puzzles offer a unique twist and we hope to encourage people to play the game more.
Q) I have another question for you. Can I contact you?
A) Please feel free to drop us a message. We love hearing from you.